|Дата размещения:||15 июня 2017 г. 12:44:07|
|Компания:||Thomson Reuters, Поморское воеводство|
|Опыт работы:||Не важно|
|Специальности:||Инвестиции / Ценные бумаги / Управление активами, Информационные технологии, Продажи|
You and your team
Join a team of 30 colleagues located in Gdynia and directly support customers from the financial industry speaking English, Polish and Russian. You will be responsible for resolving customer queries in close cooperation with teams globally.
About our global company
Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, intellectual property and science and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.
Why is this job important?
You will be the first point of contact for customers, shaping their experience in terms of product functionality and financial data and becoming advocate of their needs.
Some of daily tasks you will perform:
Offer expert advice on Thomson Reuters applications over phone and e-mail
Respond to and resolve data and functionality queries
Update customers on case progress in a timely manner
Continuously improve your product and market knowledge
What do you need to bring?
Fluent English, Polish and Russian
Strong client communication skills
Logical and analytical skills
Eagerness to learn and develop
You will be even more competitive if:
Interest in financial markets
Customer service experience
MS Excel knowledge
Poland-Gdynia-Gdynia-POL-Gdynia-Baltic Business Ctr